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System Requirements

This page lists various operating systems and browser software along with our level of support for those configurations. In general, we encourage use of the most up-to-date stable versions of software available. We do not provide support for users of beta software.

To see if your system is set up with all of the recommended requirements, click on this Web Checker link

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Operating System

Full Support

Microsoft Windows 2000, XP or Vista

Mac OS X 10.2 or later

Basic Support

Microsoft Windows 98 or Me

Mac OS X 10.1

Unsupported

Microsoft Windows 2003 Server

Linux or other operating systems in current development

Not Recommended

Microsoft Windows 95 or earlier

Microsoft Windows NT 4 or earlier

Mac OS X 10.0

Mac OS 9.x or earlier

WebTV, Palm, Pocket PC or other specialized devices

Web Browser

Full Support

Internet Explorer 6.0 + (Windows)

Safari (Mac OS X)

Basic Support

Netscape 7.0 +

America Online (current versions)

Unsupported

Opera, Camino, iCab or other web browsers in current development

Not Recommended

Internet Explorer 5.x or earlier

Netscape 6.x or earlier

Any browser version released before 2000

Note: System requirements are subject to change without notice.

We Recommend

Operating System:
Windows XP or Vista
Mac OS X 10.3 +

Web Browser:
Firefox 2.0 + (Win/Mac)
Internet Explorer 7 (Win)
Safari 1.3 + (Mac)

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Screen Resolution:
800 × 600 or greater

To change your screen resolution for a PC: Click Start on the Windows taskbar and select Settings, then Control Panel. Locate and select the Display icon in the Control Panel window. The Display Properties dialog box opens. Click the Settings tab. In the lower right corner of the Settings window, find the Screen area slide bar.
Check your resolution setting. If your resolution is not set at 800x600, drag the slide bar to that setting.
Click OK.

To change your screen resolution for a Mac: Click your Apple menu and select Control Panels.
Select Monitors from the Control Panels menu. A window opens with monitor settings.
Check the Resolution box to find your setting.
Click 800x600 if that is not your current setting.
Close the window.

Support Levels

Full Support
We strive for 100% compatibility with these configurations, and will work to resolve any technical problems that occur.

Basic Support
We expect our site to function properly with these configurations, and will provide basic diagnostic support.

Unsupported
We do not test our site for compatibility with these configurations. We do not anticipate significant problems, but we do not provide technical support.

Not Recommended
We do not test our site for compatibility with these configurations, which lack support for modern web browser features, and we do not provide technical support.